Shipping policy

Last updated: August 3, 2026

Order Processing

Aapka order place hone ke baad, hum Cash on Delivery (COD) order ko call, SMS, ya WhatsApp par confirm karte hain. Confirmation ke baad, order 1-2 business days ke andar dispatch kar diya jata hai.

Orders Monday se Saturday process hote hain. Sunday aur public holidays par processing nahi hoti — us din aaye orders agle business day par process honge.

Delivery Time

Karachi, Lahore, Islamabad: 2-4 business days
Baqi shehron aur remote areas: 4-7 business days

Delivery time approximate hai — weather, holidays, ya courier ki wajah se thoda time zyada bhi lag sakta hai.

Shipping Charges

we offer free shipping.

Courier Partner

Hum apne orders [ PostEx,] ke through deliver karte hain. Order dispatch hone ke baad, aapko WhatsApp/SMS par tracking number bhej diya jata hai jis se aap apna parcel track kar saktay hain.

Delivery Ke Waqt

Delivery se pehle courier aapko call karega — please apna phone number sahi aur active rakhein taake delivery mein delay na ho.
Payment cash mein delivery ke waqt karni hai (Cash on Delivery).
Parcel receive karte waqt, agar packaging damaged ya khuli hui nazar aaye, to please receive na karein aur turant humein contact karein.

Order Delayed Ya Missing

Agar aapka order expected time ke andar deliver nahi hota, please humein WhatsApp +92 314 8878442 ya email info.orocom.shop@gmail.com par order number ke saath contact karein — hum courier se follow up karke update denge.

Areas We Cover

Hum Pakistan bhar mein deliver karte hain, jahan hamara courier partner service deta hai. Kuch bohot remote areas mein delivery available nahi ho sakti — is soorat mein order confirm karne se pehle hum aapko inform kar denge.

International shipping abhi available nahi hai.